waze099 Privacy Policy – Malaysia PDPA 2010 Compliance Your data is protected by encryption 256-bit SSL at all times waze099 does not sell members' personal data to third parties Privacy Policy last updated – Updated January 2026 Data access & deletion rights available to all members Secure transactions via Touch 'n Go · GrabPay · DuitNow · FPX waze099 Privacy Policy – Malaysia PDPA 2010 Compliance Your data is protected by encryption 256-bit SSL at all times waze099 does not sell members' personal data to third parties Privacy Policy last updated – Updated January 2026 Data access & deletion rights available to all members Secure transactions via Touch 'n Go · GrabPay · DuitNow · FPX
Official waze099 Document – Personal Data Protection

Waze099 Privacy Policy – Our Commitment to Protection Malaysian Member Personal Data

At waze099, your privacy is more than a legal obligation — it is a responsibility we take seriously. This Privacy Policy clearly explains what data we collect, why we collect it, how it is used, and your full rights as a member to control your personal information.

Last Updated
1 January 2026
Compliance
Malaysia PDPA 2010
Encryption
256-bit SSL
Jurisdiction
Malaysia
Privacy Enquiries
privacy@waze099.com
Updated: 1 January 2026
Version 5.0
PDPA 2010 Compliant
Bahasa Melayu (ms-MY)
waze099's Privacy Commitment

Six core principles that form the foundation of how waze099 handles your personal data.

Not Sold, Not Shared

Waze099 never sells, rents, or shares members' personal data with third parties for marketing purposes. Your data belongs to you — we only use it for the purposes you consented to at registration and during your use of the platform.

Industry-Grade Encryption

All personal data and financial transactions on the waze099 platform are protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions. Data is stored on secured servers and accessible only by authorised personnel.

Full Control in Your Hands

As a waze099 member, you have the full right to access, correct, download, or request the deletion of your personal data at any time. Requests can be made through the "Account Settings" section or by contacting privacy@waze099.com.

PDPA 2010 Compliance

The waze099 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct internal compliance audits every six months and work with qualified data protection lawyers to ensure this policy remains up to date.

Limited Data Retention

Waze099 retains your personal data only for as long as necessary for the stated purpose or as required by Malaysian law. Transaction records are kept for 7 years for financial compliance purposes, while marketing data is deleted after 2 years of inactivity.

Data Breach Notification

In the event of any security incident involving members' personal data, waze099 is committed to notifying affected members within 72 hours of discovering the incident, in line with international data protection best practices.

1 Introduction

Waze099 values the privacy of every member and visitor to our platform. This Privacy Policy explains how waze099 collects, uses, stores, and protects your personal information when you register for or use the services available at waze099.com.

This document is governed by Malaysia's Personal Data Protection Act 2010 (PDPA) and takes effect from 1 January 2026. By continuing to use the waze099 platform, you consent to the collection and use of information as described in this Privacy Policy.

Note: This Privacy Policy is to be read together with Terms & Conditions waze099. In the event of any conflict between the two documents regarding privacy, this Privacy Policy shall take precedence.

2 Personal Data We Collect

Waze099 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we collect:

Data You Provide Directly

  • Full name as shown on your Malaysian identity card (MyKad) or passport.
  • National identification number (MyKad) or passport number.
  • Date of birth and gender.
  • Email address and Malaysian mobile number.
  • Malaysian residential address.
  • Malaysian bank account details or e-wallet information (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) for deposits and withdrawals.
  • Photo of identity document uploaded during the KYC process.

Automatically Collected Data

  • IP address and approximate location based on IP.
  • Device type, operating system, and web browser used.
  • Session data including login times, pages visited, and session duration.
  • Records of all financial transactions, including deposits, withdrawals, and bets.
  • Gaming activity and betting logs.
Data Category Example Primary Purpose
Identity Data Name, MyKad, date of birth Identity verification (KYC)
Contact Data Email, phone number, address Communication & support
Financial Data Bank account, e-wallet, transaction records Payment processing
Technical Data IP, device, browser, cookies Security & performance
Usage Data Activity logs, betting records Compliance & improvements

3 How We Use Your Data

Waze099 uses collected personal data solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating and maintaining your waze099 account, processing your registration, and verifying your identity through the KYC process.
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay or FPX, and managing withdrawal of winnings to your Malaysian bank account.
  • Security & Fraud Prevention: Monitoring account activity to detect and prevent fraud, money laundering, and the use of multiple accounts.
  • Legal Compliance: Complying with AML (Anti-Money Laundering), KYC and financial reporting requirements as mandated by Malaysian law.
  • Customer Support: Resolving enquiries, complaints, and support requests submitted via live chat, email, or WhatsApp.
  • Personalise Your Experience: Tailoring promotional offers, game recommendations, and communications based on your preferences and gaming habits — only where you have consented to receive marketing communications.
  • Platform Improvements: Analysing aggregated usage data (with no individual identification) to improve the performance, interface, and features of the waze099 platform.

Communication Preferences: You may opt out of receiving promotional emails and marketing notifications at any time by clicking the "Unsubscribe" link in any waze099 marketing email, or by updating your communication preferences under "Account Settings".

4 Data Sharing & Disclosure

Waze099 does not sell, rent, or trade members' personal data to any third party for their own marketing purposes. Your data is only shared in the following limited circumstances:

  • Service Providers: Companies we engage to help operate our services — such as payment gateway providers (for processing DuitNow, FPX, Touch 'n Go, etc. transactions), cloud storage providers, and gaming software providers — are all bound by strict confidentiality agreements.
  • Legal Requirement: When required by Malaysian law, court order, or a competent authority, including the Royal Malaysia Police (PDRM), Bank Negara Malaysia (BNM), or the Malaysian Communications and Multimedia Commission (MCMC).
  • Rights Protection: To protect the rights, property, or safety of waze099, its members, or the public where there is a serious and credible threat.
  • With Your Consent: In any other situation requiring data sharing, waze099 will obtain your explicit consent beforehand.

Cross-Border Data Transfers: In the rare cases where data must be transferred outside Malaysia (for example, to international game software providers), waze099 ensures that equivalent protections to PDPA 2010 are applied through appropriate contractual agreements.

5 Data Security

Waze099 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

  • 256-bit SSL Encryption: All communication between your browser and the waze099 platform is encrypted using the latest SSL/TLS standards.
  • Stored Data Encryption: Sensitive data such as banking information and identification card numbers are stored in encrypted form within our database.
  • Strict Access Controls: Only authorised waze099 staff who require access to carry out their duties may view members' personal data — with all access logged and monitored.
  • Security Audits: waze099 conducts regular penetration testing and security audits by independent third parties to identify and address potential vulnerabilities.
  • Two-Factor Authentication: waze099 offers two-factor authentication (2FA) for member accounts as an added layer of security.

Shared Responsibility: While waze099 implements robust security measures, data security is also your responsibility. Please use a strong, unique password for your waze099 account and never share your login credentials with anyone.

6 Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data waze099 holds about you:

Right of Access
Request a copy of all personal data we hold about you. Response within 21 business days.
Right to Rectification
Request corrections to any inaccurate or incomplete personal data in your account.
Right to Erasure
Request the deletion of your personal data, subject to our legal retention requirements.
Right to Object
Object to the processing of your data for direct marketing or profiling purposes at any time.
Data Portability Rights
Request your data in a machine-readable format (JSON/CSV) for transfer to another service.
Right to Restrict Processing
Request a restriction on the processing of your data in specific circumstances while a dispute is being resolved.

How to Submit a Request: To exercise any of the above rights, send an email to privacy@waze099.com with the subject line "PDPA Rights Request" along with your account number and details of your request. waze099 will respond within 21 business days. In complex cases, this period may be extended by up to 42 days, with prior notice to you.

7 Cookies & Tracking Technologies

Waze099 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and analyse how our platform is used.

Cookie Types Purpose Duration Opt-Out Available?
Important Login sessions, security, core platform functionality Session / 30 days No — required for core functionality
Analytics Understanding how members use the platform (aggregated, non-identifiable data) 2 years Yes — can be declined in cookie settings
Marketing Displaying relevant promotions based on your platform activity 90 days Yes — can be declined in cookie settings

You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the functionality of the waze099 platform. Analytics and marketing cookies are optional and can be declined without impacting your access to waze099 games and services.

8 Children's Data Protection

The waze099 platform is exclusively for individuals aged 18 years and above. waze099 does not knowingly collect, process, or store any personal data from individuals under the age of 18.

If waze099 discovers that personal data has been collected from an individual under the age of 18 without our knowledge, the account in question will be closed immediately and all associated data will be deleted within 48 hours. waze099 conducts age verification during the registration process and reserves the right to request additional proof of age at any time.

Parents & Guardians: If you believe that your child or ward under the age of 18 has registered a waze099 account, please contact us immediately at privacy@waze099.com or via live chat. We will act promptly to close the account and delete all related data.

9 Changes to the Privacy Policy

Waze099 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Where material changes are made, waze099 will:

  • Send email notifications to all registered members at least 14 days before the changes take effect.
  • Displaying a clear notice on the waze099 platform homepage regarding any upcoming changes.
  • Updating the "Last Updated" date at the top of this document.
  • Maintaining an archive of all previous versions of the Privacy Policy, available to members upon request via email.

Continued use of the waze099 platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and withdraw your balance before they take effect.

10 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how waze099 handles your personal data, or to exercise any of your PDPA rights, please contact the waze099 Data Protection Officer (DPO):

  • Privacy Email: privacy@waze099.com
  • General Support Email: support@waze099.com
  • Live Chat: Available 24/7 within the waze099 platform

For formal complaints relating to data protection, please email privacy@waze099.com with the subject line "Formal PDPA Complaint", including your account number, full details of the complaint, and any supporting evidence. waze099 is committed to responding to all formal complaints within 10 business days.

If you are not satisfied with waze099's response to your complaint, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia under PDPA 2010.

Related Documents

This Privacy Policy forms part of waze099's broader member protection framework. Please also read the following documents for a full understanding of your rights and responsibilities as a waze099 member.

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